Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure a perfect fit.
What materials are used in your garments?
We prioritize high-quality, sustainable fabrics including organic cotton, recycled polyester, and premium linen. Specific material compositions are listed under the 'Details' section of every item.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You may request a cancellation within 1 hour of purchase by contacting our support team.
Are the colors shown on the website accurate?
We strive to display product colors as accurately as possible. However, actual colors may vary slightly depending on your monitor settings and lighting conditions.
Do you offer international shipping?
Yes, LifeStraw ships to over 50 countries worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my LifeStraw apparel?
To maintain the longevity of your pieces, we recommend following the care instructions on the internal garment label, typically suggesting cold washes and air drying.